Paid upon arrival by card or room charge (hotel guests only)
Special diets
Custom modifications are not supported except for allergies, food intolerances, or medical dietary requirements.
Booking, Cancellations, and the Waiting List
All reservations are made through our website, where you can choose your service, select your time slot and complete your booking. Hotel guests may also request room charge upon arrival.
Booking
Reservations are completed online through the Maison website. Hotel guest status is verified upon arrival.
Capacity: Maximum 18 children
Supervision: Minimum two staff members present
Waiting List
If a session is fully booked, the waiting list will notify you when a space becomes available. The booking must be completed within 30 minutes.
Cancellations
Full refund or free reschedule if cancelled more than 2 hours before the session. Within 2 hours, cancellations are non-refundable, but you may reschedule once (subject to availability). No-shows forfeit both refund and rescheduling.
Late Collection
A 15-minute grace period applies. After that, a €10 fee applies for every additional 15 minutes.
All reservations are made through our website, where you can choose your service, select your time slot and complete your booking. Hotel guests may also request room charge upon arrival.
Booking
Reservations are completed online through the Maison website. Hotel guest status is verified upon arrival.
Waiting List
If a session is fully booked, the waiting list will notify you when a space becomes available. The booking must be completed within 30 minutes.
Cancellations
Cancellations are refundable or reschedulable up to 2 hours before the session. Later cancellations and no-shows cannot be refunded.
Late Collection
A 15-minute grace period applies. After that, a €10 fee applies for every additional 15 minutes.